Friendly tech help for older adults

Friendly Tech Help
for Older Adults.

Friendly, patient help with your phone, tablet, or computer — from Hayley. At home or over a video call, anywhere in the UK.

Book a £19 Tech Check-up See how it works ↓
Over 95% success rate across all sessions
Nationwide remote · in-person across London
We speak Welsh — Rydyn ni'n siarad Cymraeg
No contract. Cancel anytime.

Smartphones · Tablets · Laptops · Printers · Smart TVs · Apps · Email · Broadband

Simple process

How CallHayley works

Three simple steps — no tech knowledge needed to get started.

1
You get in touch
Call, text, or book online. Hayley will call you back at a time that suits you — no hold music, no queues.
2
We connect securely
With your permission, Hayley connects to your device so she can see exactly what you see and help straight away.
3
Problem solved
We fix the issue, teach you what happened, and make sure you feel confident — not just patched up and sent away.

Get help right away — no waiting, no fuss

Book a £19 one-off session Explore monthly plans

Your safety and privacy is our top priority.

We never access your device without asking first. Every step is explained clearly so you always know exactly what's happening.

🔒
Permission first, always
We only connect to your device when you say so — and you can disconnect at any time.
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UK-based, real person
You speak directly with Hayley — not a call centre, not a chatbot.
🚫
Scam-aware
We never ask for bank details or passwords. We help you spot and avoid tech scams too.
📋
No hidden charges
You know the price before we start. No surprises, no small print.
📞 Call Hayley directly: 07700 000000
How we help

Three ways to get support

Choose what works best for you — or combine them as your needs change.

💻
Remote session
Hayley joins your device over a secure video call and fixes the problem while you watch. Available anywhere in the UK.
🏠
In-person visit
Hayley comes to your home, sits with you, and sorts everything out face to face. Available across London and selected areas.
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Monthly subscription
Ongoing support whenever you need it. Call or text any time — no hold music, no being passed around. Just Hayley.
Getting started

Who do you need help for?

👩‍🦳
Myself
📸 Add your photo here

Get friendly help to feel more confident with your phone, tablet, or computer — at your own pace, no rushing.

Book my Tech Check-up
👨‍👩‍👦
A parent or
loved one
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Give them trusted, patient tech support from someone who genuinely cares. A meaningful gift for peace of mind.

Gift a Tech Check-up
🎁
As a gift
📸 Add your photo here

Not sure what to buy? A CallHayley Tech Check-up is a thoughtful, practical gift for birthdays, Christmas, or just because.

Buy as a gift
Why choose us

Why CallHayley?

  • Designed specifically for older adults — no jargon, no rushing
  • Patient, UK-based support from a real named person
  • Safe, secure, and permission-based — your device, your control
  • We speak Welsh — fully bilingual service for Welsh speakers
  • Remote or in-person — nationwide coverage
  • Over 95% success rate from 12+ real Tech Check-ups completed
  • We help you spot and avoid tech scams
🤝
Hayley with a client
📸 Add a real photo here for best results
Real stories

What our customers say

★★★★★
"Hayley sorted my Gmail problem in 20 minutes. I'd been struggling for months. She was so patient and explained everything clearly. Brilliant service."
Margaret, 74
London
★★★★★
"I bought this for my mum and she rang me the same evening saying how lovely Hayley was. Worth every penny — my mum can now use her iPad properly."
David, son of client
Manchester
★★★★★
"Diolch Hayley! Cawsom sesiwn yn Gymraeg a oedd yn hollol wych. O'r diwedd — rhywun sy'n gallu helpu yn fy iaith fy hun." (Thank you Hayley! We had a session in Welsh which was absolutely wonderful.)
Gwen, 69
Caernarfon, Wales
What we help with

The kind of help you actually need

Real things we've helped people with — practical everyday fixes that make a genuine difference.

⏰ Time sensitive
UK landlines are switching off by 2027
Millions of home phones and emergency alarm buttons are affected. We'll make sure yours keeps working.
Get help now →
🔑
Password-free Gmail login
Built a simple one-tap app so an elderly couple could access their email without ever typing a password again.
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Car tax renewal
Walked through the DVLA website step by step to renew car tax online — no post office queue needed.
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Tesco app setup
Set up the Tesco Mobile app on Android so a customer could check their balance and top up credit.
📺
Sky multi-room reset
Diagnosed and fixed a Sky multi-room issue that had been broken for months.
🖨️
Wireless printer setup
Configured a new HP wireless printer from scratch — connected, tested, working first time.
📧
Custom email address
Set up a free professional email address — no more awkward @hotmail address on business cards.
📲
Phone advice & setup
Helped choose the right new phone based on what matters, then set it up properly from day one.
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Introduction to AI
Showed customers how to use ChatGPT for everyday tasks — recipes, letters, translations, and more.
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Notifications & app tidy
Turned off the endless notification noise and removed unused apps. A 10-minute fix that changed someone's day.
☎️
Landline rescue
UK phone lines are switching off by 2027. We help you move to Digital Voice so your home phone keeps working.
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Digital legacy planning
We help set up Legacy Contacts on Facebook and iCloud — so family photos are never locked away.
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Subscription Check-up
We found £200 a year in forgotten streaming subscriptions for one customer. We find the hidden costs.
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NHS app setup
We walk you through the NHS app — order repeat prescriptions, view results, book appointments.
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Rural signal survey
We visit your home, test which networks have signal room by room, and advise on Starlink or 4G broadband.
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Boiler clock change
When the clocks change, your oil boiler timer needs resetting. We do it for you, quickly and correctly.
Get started

Book your Tech Check-up

Takes 2 minutes. We'll confirm by email and let you know exactly what to expect.

Leave your name and number. Hayley will call you back — usually within a few hours.

We'll call during daytime hours (9am–6pm). No payment needed at this stage.

Ready to start?

Ready to get tech help?

Book a £19 Tech Check-up Explore monthly plans Buy as a gift for someone you love Just call Hayley: 07700 000000
👩‍💻
Hayley helping a client
📸 Add a warm, real photo here

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